We are pleased to announce the availability of Service Information System (SIS) 2.0 for Caterpillar customers.  Caterpillar partnered with its worldwide dealer network to develop a technical information platform to replace SIS Web. SIS 2.0 is an innovative, cloud-based solution that builds upon the same legendary data model and will deliver Caterpillar parts and service information to virtually any device.  Paired with a modern, mobile-friendly search and navigation experience, SIS 2.0 empowers new and experienced users to find whatever they need with fewer clicks.

When using SIS 2.0, you will experience many benefits:

It’s SIMPLE: No more plugins, updates, or configuration to manage. You can access all the parts and service information you need from any computer, phone, or tablet.

It’s INTUITIVE: SIS 2.0 has an intuitive interface that is easy to learn. Compared to the legacy SIS Web, the learning curve is significantly reduced. With little to no training, users will be up and running quickly and easily.

It’s EFFICIENT:   With SIS 2.0, you can find all the parts and service information you need, but much quicker and easier than in the past. You’ll spend less time searching and more time doing the work.

Next Steps: Your migration to SIS 2.0Our dealership will be in contact with you over the coming weeks to help you plan your migration to SIS 2.0. While you will find SIS 2.0 intuitive and simple to use, we will provide you with user guides and training materials to ensure you are up and running in no time.

Please note: All customers must migrate to SIS 2.0 by May 14, 2021, as SIS Web will no longer be accessible. 

We are excited about all the benefits you will experience with SIS 2.0 and look forward to working with you to ensure your migration is smooth.