Coordinador de servicios

Now Hiring: Service Coordinator – Houston, TX

(Service Operations | Customer Support | Shop Scheduling)

Mustang Cat is actively seeking a Service Coordinator to support the Machinery Service Department in Houston, Texas. In this role, you will assist the Service Supervisor in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination.

💡 Top Benefits for Service Coordinators at Mustang Cat:

• Gran conciliación de la vida laboral y familiar
• Clínica in situ
• Opportunity for Overtime
• Reembolso de matrícula
• Grandes oportunidades de crecimiento
• Estabilidad laboral
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Match
• Paid Vacation, Sick Time & Holidays

🔧 What You’ll Do as a Service Coordinator:

• Support shop scheduling and coordinate repairs between teams
• Review invoices for accuracy and process warranty documentation
• Monitor production and efficiency, reporting key metrics
• Manage equipment inventory and assist with shipping & receiving
• Enforce safety and contamination control practices
• Provide technical support to internal stakeholders
• Communicate effectively with technicians, Product Support Sales Reps, and customers
• Step in for the Service Supervisor during absences and assist with delegated tasks

🛠️ Lo que llevas:

• High school diploma or equivalent required
• 1–2 years of dispatching or coordination experience in a service or repair-related industry
• Excellent customer service and organizational skills
• Sólidos conocimientos informáticos, including Microsoft Office Suite
• Ability to multitask and prioritize in a fast-paced environment
• Professional communication across phone, email, and in-person interactions

✅ Cualificaciones preferidas:

• Mechanical aptitude or background in equipment repair/service
• Spanish speaking skills are a strong plus
• Familiarity with Caterpillar equipment, service scheduling systems, or CRM platforms is beneficial

Join Mustang Cat, where you’ll help power the projects that build and sustain Texas. Apply now to start your career with a respected leader in equipment solutions!

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Mustang Cat es una empresa que ofrece igualdad de oportunidades.

Si tiene alguna duda, póngase en contacto con careers@mustangcat.com