Bilingual Service Secretary

Now Hiring: Bilingual Service Secretary – Houston, TX

(Administrative Support | Customer Service | Service Department Front Office)

Mustang Cat is hiring a reliable and organized Service Secretary to support the daily administrative needs of our Service Department in Houston. This front-line position is vital in ensuring our service operations run smoothly while providing exceptional support to both customers and internal teams.

💡 Top Benefits for Service Department Professionals:

• Gran equilibrio entre trabajo y vida privada
• Clínica en el lugar de trabajo
• Reembolso de la matrícula
• Grandes oportunidades de crecimiento
• Estabilidad laboral
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Match
• Vacaciones, baja por enfermedad y días festivos pagados

📞 What You’ll Do as a Service Secretary:

• Serve as the first point of contact for walk-in customers and high-volume incoming calls
• Screen, forward, and manage messages to the correct service shop or team member
• Assist with administrative projects, document scanning, and recordkeeping
• Track and reconcile credit card statements for accuracy
• Maintain office supply inventory and reorder when necessary
• Support the Service Department with additional tasks as needed

🛠️ What You Bring to the Role:

• Título de bachillerato o equivalente
• Minimum 2 years of experience in administrative support or office coordination
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with multi-line phone systems in a fast-paced environment
• Habilidades profesionales de comunicación verbal y escrita
• Organized, dependable, and detail-oriented
• Ability to interact confidently across all levels of the organization
• Strong attendance record and a proactive mindset
• Bilingual English/Spanish required

✅ Preferred Qualifications:

• Prior experience supporting service operations or working in an industrial or dealership environment

Start your journey with Mustang Cat and grow your career in a role where your organization and professionalism make a difference every day. Apply now to join a team that values reliability, customer service, and career development.

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Mustang Cat es una empresa que ofrece igualdad de oportunidades.

Si tiene alguna duda, póngase en contacto con careers@mustangcat.com