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Bilingual Will Call Clerk

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The Bilingual Will Call Clerk is responsible for assisting customers with pick-up orders while providing support in both English and Spanish. This role includes performing inspections, managing paperwork, and maintaining a clean and safe workspace. The working hours for this role will be 9:00 AM - 6:00 PM.

 

Will Call Clerk Responsibilities:

  • Assist customers with pick-up orders in both English and Spanish.
  • Perform core inspections during customer pick-up to ensure accuracy.
  • Manage unclaimed parts orders and keep accurate records.
  • Notify customers of orders that are ready for pick-up.
  • Handle return paperwork in the customer pick-up area.
  • Maintain a clean, organized, and safe work environment.

Requirements:

  • Bilingual proficiency in English and Spanish is required.
  • 1–2 years of relevant work experience, preferably in a warehouse setting.
  • Basic math skills.
  • Ability to demonstrate safe practices when operating a forklift.
  • Capability to work independently and as part of a team to achieve department goals.
  • Exceptional customer service skills.
  • Ability to thrive in a fast-paced, customer service-focused work environment.

Benefits Include:

  • Great Work-Life Balance
  • On-Premises Clinic
  • Opportunities for Overtime
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits: Medical, Dental, Vision
  • 401(k) Employer Matching
  • Paid Vacation, Sick Time, and Holidays


Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!

EOE/Minorities/Females/Vet/Disability 

If you have any questions, contact careers@mustangcat.com