CAT News
Overview - S•O•SSM Fluid Analysis
Posted on Aug. 1st, 2010Cat® S•O•S Services provide information to help customers make maintenance decisions, reduce owning and operating costs, and maximize component life. The S•O•S fluid analysis tests have been developed by Caterpillar engineers and chemists to identify problems before they become major repairs and protect against performance losses.
Overview - Customer Support Agreements
Posted on Aug. 1st, 2010A Customer Support Agreement (CSA) is one of the most convenient and affordable ways for marine customers to take advantage of Cat dealer resources, covering aspects of inspection, maintenance, and repair. A CSA is any arrangement between you and your Cat® Dealer that helps you lower your cost per unit of production.
Overview - Remanufacturing
Posted on Aug. 1st, 2010Caterpillar has now received IMO Supplemental Certificates from Germanischer Lloyd (GL) for Cat remanufactured NOx Critical parts for the vast majority of their engine families. With the increase of customers utilizing remanufacturing to support sustainability and their business goals, the availability of these documents is vital to ensure full compliance with MCS requirements.
Overview - Cat® Common Rail System
Posted on Aug. 1st, 2010In 2004, Caterpillar Motoren began a development program for a common rail solution. Utilized for gas and diesel engines for several decades, a common rail system alters the typical fuel injection process by replacing the typical fuel pump for each cylinder with one high pressure fuel pump which feeds a fuel rail.
Overview - Flex Cam Technology
Posted on Aug. 1st, 2010Building upon the Emission Reduction System integration concept, Flex Cam Technology (FCT) achieves synergy between flexible fuel systems and advanced air systems with maximum utilization of the current engine design.
Overview - PartStoreTM
Posted on Aug. 1st, 2010PartStore provides a convenient way for customers to order parts from their local Cat® Dealer, 24 hours a day, seven days a week. The PartStore system currently contains more than 800,000 genuine Cat parts – everything from new to remanufactured, Cat Classic™ Parts, and dealer exchange and used parts.
Overview - Genuine Cat and MaK Parts
Posted on Aug. 1st, 2010Genuine Cat® and MaK parts are engineered for a long life and maximum reliability because the same quality manufacturing processes are used for the engine and the spare parts. The sale of parts is managed through the Cat dealer network, so parts are available wherever and whenever needed.
Overview - Global Dealer Network
Posted on Aug. 1st, 2010For more than 80 years, Caterpillar has been building the world’s infrastructure and has helped drive positive and sustainable change on every continent. This success has been made possible through the partnership with a global network of Cat® dealers who manage the relationships with customers in their territory.
Overview - Continuous Product Improvement
Posted on Aug. 1st, 2010While Caterpillar is renowned for outstanding product quality, work is consistently done to ensure that the quality is upheld over the life of the product.
Overview - Extended Service Coverage
Posted on Aug. 1st, 2010Extended Service Coverage with one of four valuable plans offers customers total confidence for the life of the engine. Plans for new, used, or overhauled engines are available with a wide range of deductibles and coverage term options.